Our team conducts a thorough assessment of your cleaning needs and provides a detailed, no-obligation quotation. This ensures transparency and helps you understand the scope and cost of our services upfront.
We work with you to schedule cleaning services at a convenient time and prepare all necessary materials and equipment. Our goal is to minimize disruption and ensure a smooth, efficient cleaning process.
Our skilled professionals execute the cleaning plan with precision and care, followed by a thorough inspection to ensure every detail meets our high standards. We address any issues immediately to guarantee your complete satisfaction.
Once the cleaning is completed, we conduct a final walkthrough with you to ensure everything meets your expectations. Your feedback is invaluable to us, helping us continually improve our services and exceed your expectations.
When you move out from a rented property your required to have the property professionally cleaned by professional cleaners, this will enable you to get your deposit back from the deposit protection scheme.
We can guarantee is its regarding the cleaning service, so if the landlord or estate agent is not happy with the cleaning service we can go back to do further cleaning with no extra cost, but we cannot guarantee deposit back if you have damaged something or if its unrelated to the cleaning.
With a standard end of tenancy cleaning price or service only windows from inside are cleaned, so if you need windows to be cleaned from the outside as well then you need to request this an additional service, so yes, we do clean outside windows as well
If you cancel the booking giving us 24-hour notice, then there is no cancellation fee. However, if you cancel the job within 24 hours then there is 30% cancellation fee.
We are quite flexible when it comes to booking and short notice, giving us enough notice is always good, however we can still do short notice and same day cleaning and we do prefer few days’ notice.
All our cleaners can speak English, we do have cleaners whom are not English native speakers and there could be some lack of understanding sometimes.
Now no VAT is added to the quotes we provide, so you don’t pay VAT when booking with us, if this changed, we will update it here.
Once your given a price by our company it’s the final price, unless there are additional areas which has not been mentioned in the booking confirmation.
We have prices with carpets and without carpets cleaning, you have the option to choose professional carpet cleaning or just hoovering. The professional carpet cleaning includes deep clean of the carpets using a professional carpet cleaner.
